Customer Project Manager

Canton, MA | Project Manager

Post Date: 08/09/2017 Job ID: 1944 Industry: ALL Pay Rate: DOE

Responsibilities and essential job functions include but are not limited to the following:

Serve as main point of contact between job site contractor and customer and all internal departments.

Prepare quotations from customer Blue-Prints and/or contractor requests

Review Prints for potential discrepancies and report to customer, sales representative and manager

Follow-up with contractor to secure additional sales from associated project jobs

Provide submittal package to contractor

Accurate order entry into database (price and delivery requirements)

Direct sales support staff to ensure shipments are expedited and tracked for on-time delivery to job sites

Direct Sales Support Coordinators to resolve discrepancies (freight claims, RGA’s) and job close-outs

Assist accounting in resolving any customer and/or vendor billing disputes

Maintain a complete and detailed project folder for each job

Develop and maintain strong relationships with customer, vendor, sales and all internal departments

Knowledge, Skills and Abilities

Ability to read blueprints and complete take-offs

Ability to review bid of materials and make substitutions to maximize profitability and meet customer specifications

Strong organization skills with the ability to handle multiple tasks simultaneously

Solid time management skills and ability to meet simultaneous time lines

Strong communication and customer service skills via email, phone to a varying customer base

Ability to work in a team environment with limited supervision

Solid working knowledge of Microsoft Office (Excel, Word, Outlook)

Ability to use intranet effectively to research product and track shipments.

Education and Experience

2+ years project management experience

Electrical, switchgear and/or lighting product knowledge

Preferred work experience in electrical distribution channel

Linda McDaid

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