Benefits Specialist

Braintree, MA 02184 | Benefits

Post Date: 03/06/2018 Job ID: 2037 Industry: ALL Pay Rate: $25.00 hourly


  • Answer inbound calls from retirees regarding data changes, including address and banking information. 
  • Process requests for pension payment starts, working with Pension Plan actuary to obtain paperwork.  Set up new records for retirees in all appropriate systems.
  • Scan files, cards and other benefits related documents.
  • Review daily fallout reports and coordinate with locations on questions regarding data discrepancies/questions.
  • Prepare file for EDI weekly transmission and handle discrepancy issues as needed.
  • Review monthly invoices for accuracy and coordinate with management on any issues.
  • Assist with wellness vendor reports.
  • File records in various files for active employees, retirees, etc.
  • Complete weekly, monthly, etc. mailings as needed, including required new hire, termination and annual notice mailings.
  • Assist with data entry and data scrubs.
  • Assist with preparation for meetings as needed.
  • Receive and process personal health information in compliance with HIPAA.
  • Serve as primary liaison with TPAs on health and dental plans for operational issues and with database vendors on other plans and processes.
  • Process Life Insurance Claims.
  • Maintain contact lists for all locations.
  • Other duties as may be assigned.
  • Bachelor’s degree in Business Administration, Human Resources or related field preferred; equivalent work experience in financial/human resources field accepted. 
  • HIPAA compliance training preferred.
  • Strong Microsoft skills, particularity in Word and Excel.
  • Knowledge of IOI Payroll, Benefit Allocation Systems, State Street and/or hrMecca a plus.
  • Ability to prioritize, work efficiently, complete tasks within deadlines, and transition from task to task and maintain focus.
  • High level of attention to detail and accuracy.
  • Experience in handling and producing confidential information.
  • Ability to work independently.
  • Ability to communicate effectively through e-mail and/or telephone.
  • Willingness to support the mission of the organization.

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