Benefits Coordinator

Braintree, MA 02184

Posted: 10/01/2019 Employment Type: Benefits Industry: ALL Job Number: 2276 Pay Rate: $40k Annual

The Benefits Coordinator is responsible for responding to requests for assistance from employees and location administrators regarding all benefit plans, with a specific focus on the medical and dental plans; for assisting with online enrollment data entry and review; filing, scanning and other administrative duties within the Benefits Office.


  • Answer and resolve questions from inbound calls and emails from employees and location administrators regarding medical and dental coverage issues; coordinate with vendors on issues as needed to resolve initial requests for assistance.
  • Handle retiree data administration, phone calls, etc.
  • Assist with wellness vendor/HRA account reports and administration.
  • File records in various files for active employees, retirees, etc.
  • Complete weekly, monthly, etc. mailings as needed, including required new hire, termination and annual notice mailings.
  • Assist with data entry and data scrubs.
  • Assist with preparation for Trustee meetings as needed.
  • Receive and process personal health information in compliance with HIPAA.
  • Maintain contact lists for all locations.
  • Other duties as may be assigned.


  • Bachelor’s degree in Business Administration, Human Resources or related field preferred.
  • Prior experience in a Human Resources and/or Benefits office preferred.
  • HIPAA compliance training preferred.
  • Strong Microsoft skills, particularity in Word and Excel.
  • Knowledge of IOI Payroll, Benefit Allocation Systems, State Street and/or hrMecca a plus.
  • Ability to prioritize, work efficiently, complete tasks within deadlines, and transition from task to task and maintain focus.
  • High level of attention to detail and accuracy.
  • Experience in handling and producing confidential information.
  • Ability to work independently.
  • Ability to communicate effectively through e-mail and/or telephone.
  • Willingness to support the mission of the organization.


  • Ability to use a computer keyboard for up to 8 hours/day.
  • Ability to sit for up to 8 hours/day.
  • Ability to lift up to 20 pounds.

Ability to effectively communicate by phone on a regular basis.



Salary $40K+ dependent on experience

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