Customer Service Rep

Braintree, MA 02184

Posted: 06/26/2019 Employment Type: Customer Service Industry: ALL Job Number: 2261 Pay Rate: $16.00 hourly

Small, family-owned company looking for a Customer Service Rep. Will train on all aspects but must have aptitude, a strong and professional phone manner, strong data entry and basic Excel skills.

*temp-to-hire scenario*

Duties include:

  • Answering incoming calls
  • Responding to pricing and delivery inquiries
  • Order entry into ERP (Windows-based) system
  • Logging purchase orders
  • Pulling stock and assembling product for shipment: will be required to go to the warehouse area, find parts and assemble into 4-5 pound boxes, create shipping label and ship product (absolutely no heavy lifting required)
  • Lots of phone contact with hospitals, department managers, doctor's offices, etc.

Ideal candidate is personable, has good phone skills and wants a long-term place to stay. 

Family-owned company, about 9 employees on-site in the office. Most employees have been there 10+ years (head CSR has been there 30 years!).

9am-5pm with an hour lunch

Temp: $15-$16

Perm: $16-$17

Natalie Chandler

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