Inside Sales Support/Customer Service
Weymouth, MA 02188 | Customer Service
Temp-to-hire opportunity. Client will entertain entry-level options that have strong aptitude and an excellent phone manner with strong PC skills.
Position reports to the Customer Service Manager.
Inside Sales/Customer Service Support
- Provide inside sales support for assigned territory, accounts and product lines
- Support Regional Sales Managers by responding to customer inquiries for orders, quotations and product information
- Directly interface with customers, sales reps and distributors to resolve all requests and/or issues
- Process all orders, ensuring all information regarding pricing and delivery requirements is accurate and processing order changes as needed
- Prepare and track quotations, working with Regional Managers
- Follow up with sales reps on potential sales leads, provide additional support/information to customers as needed
- Maintain special pricing agreements and annual contracts
- Filing, backing up switchboard as needed, clerical tasks as needed, assist other territories as needed
M-F 8:00am-5:00pm (1 hour unpaid lunch)